HIPAA Notice of Privacy Practices
Last updated: February 1, 2026
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Our Duties
Rimal Health is required by law to maintain the privacy of protected health information (PHI), provide you with notice of our legal duties and privacy practices, and notify you in the event of a breach of your unsecured PHI. We are required to follow the terms of the notice currently in effect.
How We May Use and Disclose Your PHI
Treatment
We may use and disclose your PHI to provide, coordinate, or manage your healthcare. For example, we may share your information with your pharmacy to fill a prescription.
Payment
We may use your PHI to bill and collect payment for services. Note: We do not bill insurance for our $50/month service fee; however, your pharmacy may bill insurance for medications.
Healthcare Operations
We may use your PHI for internal operations such as quality improvement, training, and business management, consistent with HIPAA requirements.
Required by Law
We will disclose your PHI when required to do so by federal, state, or local law, such as mandatory reporting requirements.
Uses and Disclosures Requiring Authorization
We will obtain your written authorization before using or disclosing your PHI for purposes not described above, including:
- Marketing communications
- Sale of your PHI
- Most uses of psychotherapy notes
- Substance use disorder treatment records (42 CFR Part 2)
You may revoke an authorization at any time in writing.
Special Protections for Substance Use Disorder Records
Records related to substance use disorder treatment are subject to additional federal protections under 42 CFR Part 2, which generally prohibits disclosure without your specific written consent except in limited circumstances (e.g., medical emergency). We take these protections seriously.
Your Rights
Right to Access
You have the right to inspect and obtain a copy of your PHI maintained in our records. Requests may be submitted in writing to support@rimalhealth.com.
Right to Amend
You may request that we amend PHI you believe is incorrect or incomplete. We may deny the request if the information was not created by us or is accurate and complete.
Right to an Accounting of Disclosures
You may request a list of disclosures of your PHI made in the past six years for purposes other than treatment, payment, or operations.
Right to Request Restrictions
You may request restrictions on how we use or disclose your PHI. We are not required to agree, but will notify you of our decision.
Right to Confidential Communications
You may request that we communicate with you about your PHI by alternative means or at alternative locations (e.g., contact you only by email).
Right to a Paper Copy of This Notice
You may request a paper copy at any time, even if you previously agreed to receive it electronically.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us at support@rimalhealth.com or with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint.
Contact Our Privacy Officer
Privacy Officer, Rimal Healthsupport@rimalhealth.com