Frequently asked questions
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How It Works
Do I need to schedule a video call?
How quickly do I get my prescription?
How long does the intake form take?
What if I have questions after I submit my intake?
How do refills work?
Medications
What medications do you prescribe for alcohol addiction?
Are these medications safe?
Will I have side effects?
How do I pick up my medication?
Do I use my insurance for medication?
What if I don't have insurance for medications?
How long do I need to take medication?
Pricing & Billing
How much does it cost?
What does the $50/month include?
Do you accept insurance?
Why don't you bill insurance?
Are there any other fees?
Can I use my HSA/FSA card?
Can I cancel anytime?
Treatment Goals
Do I have to quit drinking completely?
Can I just cut back on drinking instead of quitting?
What if I relapse?
How long does treatment last?
Privacy & Security
Is my information confidential?
Will my employer find out?
What shows up on my credit card statement?
Is messaging with the doctor secure?
What shows up on my prescription at pharmacy?
Eligibility
Who is a good fit for this program?
Who is NOT a good fit?
How do I know if I'm a good fit?
Do you treat other addictions?
Do you treat people under 18?
Can I use this if I'm pregnant?
Do I need to live in California?
Still have questions?
Email us at support@rimalhealth.com. We respond within 24 hours.
Contact Support